This Privacy Policy describes the way in which Hartcoin ("we" or "our", as the case may be) collects, stores, uses and manages information that you provide to us or that we collect in relation to your use of this website.
By submitting your information to us and using this website, you agree to this Privacy Policy and the processing of your information, including your personal data, in the manner set out in this policy.
If you do not agree to the terms of this policy, please do not use this website.
1. Definition
“Terms” means the Hartcoin Terms of Use, including Schedule A “Important Notices”.
"User" and "you" refer to the person using this website.
"Website" means the website accessible at https://hartcoin.com/, including its subdomains, programming code, related technology, know-how, databases and design.
"Personal Data" means information or a combination of information that identifies you as an individual, such as first and last name.
"Usage Data" means non-personally identifiable information about your use of the Site that does not identify you, alone or in combination with similar information.
"Information" refers collectively to any personal data, usage data, information you make publicly available or any other protected or public information.
2. Personal data
To access and use this website, please conduct KYC checks in accordance with Hartcoin KYC Policy We may process and collect the following personal data (by way of example):
● First and last name;
● Email address;
● Address;
● Date of birth;
Identity documents, residential address, documents verifying the source of funds (e.g., copies of passport/ID card and utility bill) and data contained in such documents (e.g., home or other physical address, telephone/mobile number, gender).
You may expressly refuse to submit personal data, in which case we may not be able to provide you with certain or all services and products.
3. Usage data
In order for you to access and use the Site, we collect usage data from your computer, mobile device and browser when you use the Site.
We automatically collect usage data (through the use of Google Analytics and other analytics services) such as (for example):
● Your IP address;
● The type of device you use;
● Your device’s ID or serial number;
● Browser type, version, language;
● The type and version of your operating system;
● Number and frequency of visitors to the website.
We also collect and record a record of all internet communications, details of transactions you make through this website, details of your activities and your visits to this website.
4. Cookies and other tracking technologies
Cookies are small texts that are sent to your browser by websites you visit. It helps the website remember information about your visit. This can make your next visit easier and the site more useful.
We use session cookies and persistent cookies. Persistent cookies remain after you close your browser. Your browser may use persistent cookies on subsequent visits to this website. Persistent cookies can be deleted by following your web browser's help file instructions. Session cookies are temporary and usually disappear after you close your browser.
Our cookies we use (first party cookies):
● Remember your cookie choices on the website.
● To recognize you when you visit this website.
● Remember your preferences.
● Implement security measures.
Additionally, we work with reputable companies who may use their cookies when you use this website (third-party cookies). For example, third-party cookies are used to count the number of visitors we receive to a certain page and help us analyze how the site is used (for example, the Google Analytics cookie). We use this information to compile reports and to help us improve the site. The cookie collects information in an anonymous form, including the number of visitors to the site, where the visitors came to the site from, and the pages visited.
Most web browsers allow some degree of control over most cookies through the browser settings. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable the ability to accept cookies, some features of the website may not function properly.
This assumes that you choose to use this website without blocking or disabling cookies. In this case, you will indicate your consent to our use of these cookies and services (subject to these Terms) and any information we collect using these technologies. If you do not agree to the use of cookies, be sure to block or disable them.
We do not use cookies to store any personal data.
We also use local storage. Local storage is an industry-standard technology that allows us to store information locally on your computer or mobile device. We may use local storage to store information about your preferences or authorization details.
5. Use of Google Analytics and similar third-party services
We use Google Analytics to collect information about usage of other websites. Google Analytics collects information such as how often users visit the Site, the pages they visit when visiting the Site, and what other websites they used before coming to the Site. We use the information obtained from Google Analytics solely to improve the website. Google Analytics collects only the IP address assigned to you on the date you visit this site, not your name or other identifying information. We do not combine the information collected through Google Analytics with your data. Although Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Google Analytics uses cookies to define user sessions and thereby collect data on how visitors use the website. Google Analytics only uses first-party cookies for data analysis. This means that the cookie is linked to a specific website domain and Google Analytics will only use this cookie data for statistical analysis related to your browsing behavior. According to Google, the data collected cannot be altered or retrieved by services from other domains.
You can prevent Google Analytics from recognizing you when you return to this site by disabling cookies on your browser. To opt out of being tracked by Google Analytics across all websites, please visit the Google Analytics opt-out page.
We may use other analytics tools similar to Google Analytics.
6. Why we collect information
Information used for:
● Process payments and provide you with the Site and its features;
● Set up, operate and manage your account;
● Identification and verification;
● Monitor your transactions to prevent fraud, money laundering and cheating;
● Analytical and statistical purposes;
● Your seamless interaction with the website;
● Understand your interactions with the website;
● Website security;
● Improvements and development of the Website or our other services and products;
● Legal and regulatory reasons, including enforcement of this Policy and Terms;
● We send you relevant information, including promotions, special offers, confirmations, newsletters, updates and security alerts.
We may occasionally use your name and email address to send you alerts or information about products, bonuses and promotions related to our Services. You can opt out of these emails at any time.
7. How long we keep information
The period for which we retain your information depends on the purposes for which we use it. We will retain your information for as long as you are a user and, thereafter, for no longer than is reasonably necessary for reporting and verification purposes in accordance with regulations and to provide you with any feedback or information you may request or request.
8. Your consent
When you perform the following actions, you expressly consent to us processing, collecting, transmitting, storing, disclosing and otherwise using your information in accordance with the provisions of this Policy and Terms:
● Register with us;
● Provide information to us through the Website;
● Browse and use this website.
Additionally, by using and interacting with this website, you expressly agree that we (or our suppliers and subcontractors):
● Collection of information through automated means, such as cookies, local storage or intended functionality of the website, and our subsequent processing and use of the information in accordance with this Policy and Terms;
● Transfer and processing of your personal data outside the European Economic Area;
● Store and transfer your data to locations where we and our service providers have facilities.
9. Information Disclosure
We may release information about your use of this website:
● Provide you with the services and functions of this website;
● If provided for in these Terms;
● When we have a good faith belief that such release is appropriate to comply with applicable law, regulation, legal process or governmental request (for example, pursuant to a statutory request, subpoena, search warrant or court order);
● Detect, prevent and investigate fraud or money laundering;
● Enforce this Policy and/or Terms;
● Detect, prevent or otherwise resolve security or technical issues;
● Prevent misuse or illegal use of this website;
● To protect the rights, safety or property of users or any other third party;
● If we have reason to believe that circumstances involving a risk of death or injury to any person require disclosure;
● Other methods stipulated in this policy and these terms.
10. Who we share information with
We may only share the information we collect under any circumstances mentioned in this Policy and/or Terms.
We will not share any personal data you provide with third parties except within our affiliates or subsidiaries and with those who help us operate our business (e.g. payment processing, compliance and user verification, fraud investigation, information management) Service provider or contract supplier sharing and analysis. Such providers are obligated not to disclose your data and are authorized to use it only as necessary to provide services to us. We may also make inquiries and disclose your data to agencies, security organizations and other relevant third parties to prevent fraud and money laundering.
11. Security of personal data
We will take commercially reasonable precautions to protect Personal Data from unauthorized access, disclosure, alteration, identification, alteration and destruction. We process all information using industry standard technology.
We implement the following administrative, technical and physical measures to protect personal data:
● Administrative measures. Access to your personal data is restricted to authorized personnel who have a legitimate need for access in accordance with their job description. Similar requirements will apply where third party contractors process personal data on our behalf.
●Technical measures. Personal data is transmitted in an encrypted format using SSL technology. We use the latest firewall protection and high-quality anti-virus and anti-malware software.
● Physical measures. Access to personal data via the internet is not allowed unless using an encrypted virtual private network. We store personal data on servers provided by third-party hosting providers contracted by us.
However, we do not guarantee or warrant that such technology will prevent unauthorized access to information, including personal data we store.
12. Transfer of business or assets
If we, our lines of business, or our assets are transferred, sold, or merged with another business, information may be one of the transferred assets, and we will have no obligation to notify you or require your consent to transfer the information.
13. Modification
We reserve the right to implement, modify or revise this Policy at our sole discretion at any time by posting the policy or a revised Policy on the Site. This policy or any changes will be effective upon posting of the revised policy. If we make any material changes to this policy, we will make reasonable efforts to notify you by email or by posting a notice on the Site.
We encourage you to review this policy each time you visit the Site to ensure that you are aware of the most current policy. Your continued use of this website constitutes your acceptance of any implemented or changed terms.
14. Change or update your data
We take reasonable steps to ensure that the personal data we hold about you is accurate, complete and up-to-date. However, we need you to tell us if any of your data changes.
If any of your data changes, or you believe that the personal data we hold about you is inaccurate, incomplete or not up to date, please log in to your account or contact us as soon as possible so that we can update our records accordingly.
15. Privacy related inquiries
If for any reason you are concerned about how we use your data, or you have questions about the privacy aspects of the website, please contact us at
[email protected]
